DC
Daphne-Ann Combrinck

1 reviews | Active since Jun 2017

26 Jun 2025, 11:53

STAY AWAY FROM RAIN WIFI. PATHETIC SERVICE

Worst service ever. Their "Portings" DO NOT work and eventhough I have spent weeks on the phone with them to get this corrected, and I am unabe to receive any phonecalls after porting, I then requested for the porting to be totally reversed. This was eventually actioned by Rain however not totally as many of my phonecalls on my original number, also now do not ring through to me, resulting in me having to call people back. Every month, my account is paid up to date, however only 1 Sim is credited resulting in me having to call Rain every month enquiring why. NOT ACCEPTABLE SERVICE AT ALL!!!!!!! STAY AWAY!!!!!

0
Replies (1)
Rain
Rain's reply26 Jun 2025, 11:59
Official
Hi Daphne-Ann
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.