GP
Gregory P

1 reviews | Active since Nov 2012

25 Mar 2025, 16:12

Stay away from Rain, their sevices only work certain times of the day

For last 3-4 weeks I have been experincing slow connections every day, especially after 6pm. Everytime this happens Rain asks me to move the router around and do speed tests then they fix the problem for a week or two. My router has been stationed at the same place facing the tower since I have had Rain, I do not understand how you can get 60meg in the mornings and only 4meg in the evenings, This has nothing to do with where the router stands.

0
Replies (4)
Rain
Rain's reply25 Mar 2025, 17:28
Official
Hi Gregory,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.
rain.
GP
Gregory P's update25 Mar 2025, 18:21
Reviewer Update
Hi, you can call now
GP
Gregory P's update02 Apr 2025, 16:06
Reviewer Update
I received a "new" router Monday afternoon and I can categorically say, my internet is worse.
GP
Gregory P's update03 Apr 2025, 13:16
Reviewer Update
Hi Rain,

I wish to be credited for the days your towers are down!