STAY AWAY FROM RAIN AT ALL COST

Rain is the worst. I have no internet for a week now. They just don't care. This is a problem going on for a year now! Once two technicians visited my home but had no interest to look at the rooter, they tried to solve the problem by changing the tower of reception. That obviously did not help. If you send them an e-mail, you wait a week or even longer just for a meaningless reply from them.