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qhakazile.mathebula qhakazile.mathebula
1 reviews | Active since Mar 2017
09 Jul 2020, 10:13
Stay away from Rain
The most horrific experience!!! I ordered a 5G router, it was delivered at a speed of light. This damn thing doesn't work, I have contacted Rain customer service more than 10 times to report & cancel this subscription. The only response I receive is the automated response saying they'll be in touch after within 24 hrs, its' been 24 days & no response from them.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
09 Jul 2020, 10:31Hi Qhaka
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply09 Jul 2020, 10:31
Official
Hi Qhaka
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
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qhakazile.mathebula qhakazile.mathebula's updateReviewer Update
09 Jul 2020, 11:03Nice of you to finally respond, how dare you take your customers for granted, you've no shame & no decency!! I do not accept your "humble" apologies. Cancel this damn subscription & refund my money back!! I will NEVER deal with Rain ever again!
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qhakazile.mathebula qhakazile.mathebula's update09 Jul 2020, 11:03
Reviewer Update
Nice of you to finally respond, how dare you take your customers for granted, you've no shame & no decency!! I do not accept your "humble" apologies. Cancel this damn subscription & refund my money back!! I will NEVER deal with Rain ever again!