yB
yoni B
1 reviews | Active since Oct 2020
27 Oct 2020, 09:43
STAY AWAY FROM RAIN 5G - www.rain.co.za
I strongly advise every south african to stay away from Rain.
I am on their best package and my account is obviously always up to date. I have lost connectivity over 50 times in two weeks.
The biggest problem is that support / customer service does not exist. If you lose connectivity, there is nobody to call for help. I have written to them on email and on social media and they do not care to respond.
They are only interested in the billing each month.
Again, to anyone interested in possibly using Rain, take my advice and stay away, Telkom's Adsl lines and customer service are more stable and efficient than Rains Service
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Replies (1)Rain's replyOfficial
28 Oct 2020, 06:10Hi yoni B
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply28 Oct 2020, 06:10
Official
Hi yoni B
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
