Stay away from RAIN 5G!

My experience in dealing with Rain:

Ordering: Incredibly fast to sign up, no hassles in ordering and getting the sim and router delivered.

Router and connectivity: Router is fine, signal was decent. HOWEVER when power is out, you won't have any connectivity. When you do have power and connectivity, the download speed is fine, but the upload speed is horrible - YOU WILL NOT BE ABLE TO HAVE ANY SORT OF ONLINE MEETING. With full signal it takes a Netflix/streaming service episode about 3 minutes to start playing, and then it plays on low quality.

Call centre and comminication: Worst call centre I have dealt with in my life. After cancelling on the app I received an email that it was logged and the router collection will be organised in the next few days. I never got contacted, and had to call 12, not joking, 12 times before I eventually got it cancelled with email correspondence, which at least helped and got me somewhere. Cancelled on the 6th of April 2022, RAM finally picked up the router on the 17th of May 2022. Doesn't make sense that it took effort only from my side and 1 month and 10 days to sort this cancellation out.

Overview: In short - Quick to sign up and take my money, ********ly bad in cancelling the service, no intention to help from unknowledgable customer service, bad Internet speeds, doesn't work at all during power outages.

Never sign up for this, it's not worth it to drive yourself insane with this "Internet service provider".

If I could give MINUS 10 stars I would.