LM
Lesedi M
1 reviews | Active since Feb 2020
28 Jan 2021, 18:09
STAY AWAY! BAD CUSTOMER SERVICE!!!
If you value your mental health, I would suggest that you stay away from Rain. I'm currently stuck with poor network connectivity after lodging 3 tickets with them. I even got assistance from a lady who seemed to be helpful, all of a sudden she went mute. For most of the month I was left with no choice but to connect using data, this added more to my expenses, yet at the end of each month they expect you to pay.
Your service gives unnecessary stress, highly frustrating.
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Replies (1)0
Replies (1)Rain's replyOfficial
29 Jan 2021, 07:33Good morning Lesedi
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply29 Jan 2021, 07:33
Official
Good morning Lesedi
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
