*********** Staff, Poor Billing System & Poor Service

I have always been a customer from day 1. I believed in your services even before they are what they are now. I changed jobs and requested to change my debit order date from 25 to the 1st and my problems started. Debit order was not changed and my service was disconnected. I called and my service was opened temporary till the end of June and you took half of the instalment. I called and I was told that you cannot debit the other half as it is less than R500 and you will debit 858 with the next instalment which is half instalment for June and full instalment for July. Guess what you still came to deduct on 25 July. I called again, my debit order was changed and I paid all what I owe. Guess what .. today my service is deactivated. Very disappointed with your service and *********** staff. I am now decided to leave this toxic relationship. It is a pity that a company that have so much to offer will start loosing customers because of poor services caused by cheap labor and outsourcing. Wipro is not adding value to your company.