Spoke to the South African call center agents who constantly cut my call and didn't assist me or allow me to speak to a supervisor

Spoke to the South African call center agents who constantly cut my call and didn't assist me or allow me to speak to a supervisor. Eventually got through to Arati who kept me informed of what's happening. Called me multiples with updates and even a follow up call once the issue was resolved. Absolutely brilliant service! Thank you Arati