Speed level up

*** I'll be expecting a call

Money is not the problem the issue was your systems ... Where I paid but the speed did not increase.
So now is it safe to pay for the increase?

Full speed up

Email it my rain sim card is not receiving sms

Payment error failed due to internal error

Want Is the problem exactly please be honest with me 🙏

I know they won't contact me but I will wait... Just like Paul Kruger

Why can't you just debit it and increase the speed on your end

Morning I'm still waiting for the call 🤙 since yesterday... No agent contacted me

Done that can we try again the debit

Everything is good on my end I just made an online payment now it was successful.... Please try again to debit... It's for unlimited speed increase

Transaction failed due to an internal error. Please try again or select a different payment method.
Something is wrong with your systems I always get this message but on the rainGo it goes through but the speed doesn't increase... I've also sent proof of payment but I haven't received any response.

It's seems like you guys have blocked My account from increasing the speed.... If that is the case why?

Wow now my speed is decreased to 5mbps I asked for 100+mbps not these speed I'm getting. But it's fine I'll just write a complaint to icasa I've had enough now

And also remember I'm a post paid customer I use first and get billed by end of the month.... You guys are applying this pro rata knowing that it's ******* to do so on my account

****** where are you hiding at

More lie 😜 I'm now is Ai talking to me

Lol 🤣 okay that can only happen when you have removed service limitations and broader system restrictions on my account...

I paid twice for the promise to pay but you guys have refunded me and refused to move the R628 from the subscription account to the ptp account.

So it's not my fault that your systems are drunk when ever I made payments for ptp it goes to subscription account.... Which is Up-to-date

Correct that's why I paid for what was due because it's an arrangement that is supposed to be paid bit by bit monthly...
Why are acting dumb. I paid and it was refunded

Incorrect information the money refunded was for ptp and the money for speed increase is the one that you guys are claiming that you've never received "payment declined due to suspected manipulation" I made three payments on the 7th R154.81 and on the 8th two payments for R148.36 x2 but the speed did not increase .... please note that they're two ongoing cases 1 with the bank to trace the funds and second one is with Icasa regarding the very same **** you are trying to pull on me

There's no trace of R314.10 being credited to the ptp account... And all the money I paid disappeared into thin air

Send me proof on this account ***

I've never seen any proof from you and also for these amounts R154.81, R148.36 and R148.36

You said speed increase today

I paid for the speed increase but I'm still on 30mbps

I'm going to open a case against you I've had enough on the ombudsman

My concern is full speed increase on this router....
Or you guys can give me the101 extender on full speed that has an outdoor antenna ... And please don't lie to me I know it and I have proof that Indeed you guys can get me1.. my sister has it and it was installed today. I need positive feedback before end of business day tomorrow, or else we will meet in court

Okay no prob ***

I'm going to pay for a new device you guys must just upgrade my plan and give me a new device free of pro rata payment... Or the judge will decide for you

Your little too late for that buddy... Rain never disappoint even though it's a nightmare to get help. I got what I wanted 😹 like I said I won't pay any pro rata...

Okay thanks 👍 much appreciated 😊