TvdM
Tina van der Merwe

1 reviews | Active since May 2013

30 May 2024, 09:47

SPAM - No option to stop marketing email?

At the start of last year, 2023, I enquired about the Rain services and decided not to use them. This year, I have been receiving marketing email from Rain. I unsubscribed but the email didn't stop. I tried calling the call centre and was advised to 'just mark it as Spam" or unsubscribe. So, Rain, you are telling me that, just because I made an enquiry ONCE, I will now have to deal with marketing email forever!

0
Replies (1)
Rain
Rain's reply30 May 2024, 10:19
Official
Hi Tina van der Merwe. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.