NZ
Nicholas Z
1 reviews | Active since Jul 2020
15 Jul 2020, 08:40
So frustrating
They say it takes 24-48 hours to activate SIM but I received mine 6 days ago and it is still not activated. I ordered the SIM 8 weeks ago and paid in full but I am still unable to use the service. Cannot contact them and even after logging numerous cases no one has bothered to call me and resolve my issue.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
15 Jul 2020, 08:59Hi Nicholas
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply15 Jul 2020, 08:59
Official
Hi Nicholas
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
NZ
Nicholas Z's updateReviewer Update
15 Jul 2020, 13:52I just checked my order now and it shows that it has now been cancelled. What is going to happen now because I have the sim card which is not working and I paid for it on the 27th of May.
NZ
Nicholas Z's update15 Jul 2020, 13:52
Reviewer Update
I just checked my order now and it shows that it has now been cancelled. What is going to happen now because I have the sim card which is not working and I paid for it on the 27th of May.