TB
Tarri B

1 reviews | Active since Jun 2011

01 Feb 2021, 11:01

So disappointed that they said we come first

We bought a brand new Sim card on the 30th of January. We bought a plan. Be use you charged us online. And we discovered you don't work in our area modder east orchards close to Delmas.

So we can't even use the data as it's a brand new registration.

Now you sayi g we liable for the bill when we brand new clients for 2 days. I want a manager immediately ***

So u will charge us when we have no coverage as brand new clients. So we said because we have k ly had this for 2 days with no coverage pls refund us until we can purchase another month to month when do have coverage in 2 months as we are moving. Now you saying w reliable for the 2 days. When you don't cover us in valtaki Bronkhorstspruit or modder east orchards and we are brand new client sthay have had the sim for 2 days. Not even being able to use it.

0
Replies (2)
Rain
Rain's reply01 Feb 2021, 11:41
Official
Good morning Tarri. 

I trust you are well

I would like to aologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

TB
Tarri B's update04 Feb 2021, 13:16
Reviewer Update
Why has no body bothered to get back to me?????