TP
Thandie P

1 reviews | Active since Jul 2020

09 Jul 2020, 14:20

So difficult to get hold of you or the assistance one needs.

I would like someone to urgently get back to me, I have sent you guys numerous emails under support icon nothing has happened so far, I need to cancel one sim card from my profile I had bought for someone who doesn't need anymore, because of it I'm unable to load my sim card.

0
Replies (2)
Rain
Rain's reply09 Jul 2020, 14:25
Official
Hi Thandie

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima




TP
Thandie P's update10 Jul 2020, 09:16
Reviewer Update
Hi Fattima,

I have paid the 2 sim cards that were owing for the month of May, I did cancel one sim card *** please make sure it's no loaded with data or just make sure its cancelled and cannot be used because i'm not going to pay for this come month end of August. Please call me once done because I don't want any problems.