nM
nosipho M
1 reviews | Active since Jul 2012
20 Jul 2020, 23:56
So annoyed that I feel like cancelling
I'm not sure what is happening I ordered the R250 off peak unlimited sim, but for some reason everyday from 11am till 5:30 I cant connect. So then I'm only left with 30 mins to connect before peak time which I feel it's really unfair then 11pm it starts connecting. I've sent numerous emails, I get ticket numbers but I get no assistance. I'm really getting annoyed as it's my first month on this and I'm close to cancelling it.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
21 Jul 2020, 11:22Hi Nosipho
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply21 Jul 2020, 11:22
Official
Hi Nosipho
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
nM
nosipho M's updateReviewer Update
27 Jul 2020, 14:08I've been waiting for someone to call me as promised but I got nothing out of you. This is bad service just like the network
nM
nosipho M's update27 Jul 2020, 14:08
Reviewer Update
I've been waiting for someone to call me as promised but I got nothing out of you. This is bad service just like the network