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Siphesihle D

1 reviews | Active since Jan 2024

02 Sept 2025, 11:11

So angry at rain for disconnecting my sim

Rain cancelled and disconnected my network connection without my consent and I’ve got interviews coming up they won’t be able to reach me because of this I’m so angry

0
Replies (7)
Rain
Rain's reply02 Sept 2025, 14:24
Official
Hi Siphesihle 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.
SD
Siphesihle D's update02 Sept 2025, 14:40
Reviewer Update
Hi, no I don’t remember requesting for a cancellation plus you could at least warn me send me a text or an email to say you’ll be cancelling I’m waiting for important calls and this number is on my cv as I’m actively looking for a job


SD
Siphesihle D's update02 Sept 2025, 16:02
Reviewer Update
It stopped last week of august I think 20th of august 2025
SD
Siphesihle D's update03 Sept 2025, 16:12
Reviewer Update
Yes I am and I have a payment arrangement in place I’ve paid R359 already towards the balance
SD
Siphesihle D's update03 Sept 2025, 19:21
Reviewer Update
The service has not been reinstated

Please do let me know when it will be reconnected as I need it this number asap
SD
Siphesihle D's update04 Sept 2025, 19:30
Reviewer Update
I’ve connected since this morning thank you thank you rain

I’m so happy you have no idea 😭❤️🙏
Rain
Rain's reply05 Sept 2025, 10:10
Official
Hi Siphesihle 

Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.

 Thank you.
 rain.