KS
Kabelo S
1 reviews | Active since Jan 2022
05 Jun 2024, 20:17
Slowest network ever.
Deserves 0 stars to be true, to get good network I have to complain first. My tower is less than a kilometer away. But once I try to play games online it lags always. I can't enjoy 60mbps plan am on. Network never riches those speed . I do a network test and it's gonna be less than 2mbps download and upload speed. Can I get assisted and get proper network. And not complain of your service you should be rendering. You increased prices but network doesn't improve. What's the use of increasing prices if network deteriorates. May please be assisted.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
06 Jun 2024, 09:01Hi Kabelo S
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 Jun 2024, 09:01
Official
Hi Kabelo S
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
KS
Kabelo S's updateReviewer Update
15 Jun 2024, 20:36Am I even heard,the same thing keeps happening. Now I can't even watch Netflix in peace. Like why is your network like this. For it to work properly I must complain. With gaming your network is useless, you increased prices for a service that's poor what's the use. Can my network be fixed without complaining.
KS
Kabelo S's update15 Jun 2024, 20:36
Reviewer Update
Am I even heard,the same thing keeps happening. Now I can't even watch Netflix in peace. Like why is your network like this. For it to work properly I must complain. With gaming your network is useless, you increased prices for a service that's poor what's the use. Can my network be fixed without complaining.
KS
Kabelo S's updateReviewer Update
16 Jun 2024, 11:39I always do this process,but it only works for a while and reverts back to that faraway tower. Why does it do that?
KS
Kabelo S's update16 Jun 2024, 11:39
Reviewer Update
I always do this process,but it only works for a while and reverts back to that faraway tower. Why does it do that?
KS
Kabelo S's updateReviewer Update
05 Oct 2024, 21:17Same problem,you'll be telling me am on wireless network as if I don't know am not stupid fix you network and towers. Are you not tired of complaints
KS
Kabelo S's update05 Oct 2024, 21:17
Reviewer Update
Same problem,you'll be telling me am on wireless network as if I don't know am not stupid fix you network and towers. Are you not tired of complaints
KS
Kabelo S's updateReviewer Update
05 Oct 2024, 21:17Your customer service sucks
KS
Kabelo S's update05 Oct 2024, 21:17
Reviewer Update
Your customer service sucks