LF
LJ F
1 reviews | Active since Jan 2014
20 Aug 2020, 19:53
Slow speeds, long fault repair time
In the start rain i was really excited about rain but a year in and its really really bad.
I have the lte A uncapped 6-11 package and from 11 I gae speeds of 5mbps to over 10mbps bit come 7 am it drops to under 1mbps and sometimes to ZERO.
The last week was even worse due to towers that is down and yet they still charge you the full amount.
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Replies (1)Rain's replyOfficial
21 Aug 2020, 12:50Hi LJ
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply21 Aug 2020, 12:50
Official
Hi LJ
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
