FA
Faiyaz A
1 reviews | Active since May 2017
03 Oct 2024, 01:27
Slow speeds but money time they're faster than their own network
I called rain during last month complaining I was getting slow speeds. The women tells me oh I must switch off my router for 20 mins and try again. Now I'm in IT I know 5 mins is good enough. It just so happens she was leaving before the 20mins was up I still get incredibly slow speeds. But now they cry for their money. Sorry I rather just leave rain now. You're shifty. Why should I pay for **** service?
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
03 Oct 2024, 07:09Hi Faiyaz,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the matter, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the matter, and we'll be in contact soon.
Regards,
rain.
Rain's reply03 Oct 2024, 07:09
Official
Hi Faiyaz,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the matter, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the matter, and we'll be in contact soon.
Regards,
rain.
FA
Faiyaz A's updateReviewer Update
03 Oct 2024, 10:43No you want to fix my issue now that i got sick of your bull****. Fix it first. I'll pay when I'm satisfied
FA
Faiyaz A's update03 Oct 2024, 10:43
Reviewer Update
No you want to fix my issue now that i got sick of your bull****. Fix it first. I'll pay when I'm satisfied
FA
Faiyaz A's updateReviewer Update
03 Oct 2024, 13:31You can unsuspend it and then resolve it and if I don't pay you can shut it down. But until such time as I know my internet will finally be worth the R569 a month I pay, then I'll keep using vodacom Fibre. Sorry for your unfortunately
FA
Faiyaz A's update03 Oct 2024, 13:31
Reviewer Update
You can unsuspend it and then resolve it and if I don't pay you can shut it down. But until such time as I know my internet will finally be worth the R569 a month I pay, then I'll keep using vodacom Fibre. Sorry for your unfortunately
FA
Faiyaz A's updateReviewer Update
04 Oct 2024, 18:35Lol you actually didn't see I've been paying your account from another account I have a new bank account. That's why your debits don't work. It's not a matter of funds. I want you to stop rate limiting my account. I know you allocate your fast internet speeds to your new customers to keep them until they become old customers then rate limit them too. Always have excuses for poor internet speeds. When I say poor I don't mean 20mb or even 10mb. I'm talking 2 people can't use my internet at the same time. I
Talking having full bars and I get kicked off my work conference call.
We'll do this. I'll pay half you fix my internet to the correct speeds I should be getting then I pay the other half. If I still have this problem we do this exercise all over again only this time I send your ceo a msg on LinkedIn like I did the last time.
Talking having full bars and I get kicked off my work conference call.
We'll do this. I'll pay half you fix my internet to the correct speeds I should be getting then I pay the other half. If I still have this problem we do this exercise all over again only this time I send your ceo a msg on LinkedIn like I did the last time.
FA
Faiyaz A's update04 Oct 2024, 18:35
Reviewer Update
Lol you actually didn't see I've been paying your account from another account I have a new bank account. That's why your debits don't work. It's not a matter of funds. I want you to stop rate limiting my account. I know you allocate your fast internet speeds to your new customers to keep them until they become old customers then rate limit them too. Always have excuses for poor internet speeds. When I say poor I don't mean 20mb or even 10mb. I'm talking 2 people can't use my internet at the same time. I
Talking having full bars and I get kicked off my work conference call.
We'll do this. I'll pay half you fix my internet to the correct speeds I should be getting then I pay the other half. If I still have this problem we do this exercise all over again only this time I send your ceo a msg on LinkedIn like I did the last time.
Talking having full bars and I get kicked off my work conference call.
We'll do this. I'll pay half you fix my internet to the correct speeds I should be getting then I pay the other half. If I still have this problem we do this exercise all over again only this time I send your ceo a msg on LinkedIn like I did the last time.
FA
Faiyaz A's updateReviewer Update
05 Oct 2024, 16:56They didn't reach out today
FA
Faiyaz A's update05 Oct 2024, 16:56
Reviewer Update
They didn't reach out today
FA
Faiyaz A's updateReviewer Update
07 Oct 2024, 13:24Can you pls let the guy who called me know that I still get that I must pay before I can browse.
Also I can't get through to your call center because it says I have an outstanding balance
Also I can't get through to your call center because it says I have an outstanding balance
FA
Faiyaz A's update07 Oct 2024, 13:24
Reviewer Update
Can you pls let the guy who called me know that I still get that I must pay before I can browse.
Also I can't get through to your call center because it says I have an outstanding balance
Also I can't get through to your call center because it says I have an outstanding balance
FA
Faiyaz A's updateReviewer Update
07 Oct 2024, 13:54You people are fu##ing irritating. You're ****ing me off more now. Get someone to call me now!
FA
Faiyaz A's update07 Oct 2024, 13:54
Reviewer Update
You people are fu##ing irritating. You're ****ing me off more now. Get someone to call me now!