NM
Nicholas M
1 reviews | Active since Apr 2025
10 Dec 2025, 17:06
Slow speeds and tower latency
I'm still experiencing speed problem since 9th November till to date. When I call they're saying that my router is disconnected from the regular tower technical support needs to get me connected. Until today I'm still waiting for technical support to resolve the problem.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
10 Dec 2025, 20:14 Hi Nicholas,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Dec 2025, 20:14
Official
Hi Nicholas,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
NM
Nicholas M's updateReviewer Update
10 Dec 2025, 20:34I'm on it now but I know it will take another month to get resolved
NM
Nicholas M's update10 Dec 2025, 20:34
Reviewer Update
I'm on it now but I know it will take another month to get resolved
NM
Nicholas M's updateReviewer Update
10 Dec 2025, 20:42Please note that I'm getting slow slow speeds now to no connection... And remember it's only one 5g tower in my area with 3 sectorial antennas it's obvious that they are congested... Please upgrade your towers and stop this ******* of refresh, plug n unplug and rest the router.... The problem is overload on the tower. You can not focus on pushing sales and forgetting that the is a max limit of users per sector on the tower
NM
Nicholas M's update10 Dec 2025, 20:42
Reviewer Update
Please note that I'm getting slow slow speeds now to no connection... And remember it's only one 5g tower in my area with 3 sectorial antennas it's obvious that they are congested... Please upgrade your towers and stop this ******* of refresh, plug n unplug and rest the router.... The problem is overload on the tower. You can not focus on pushing sales and forgetting that the is a max limit of users per sector on the tower