HS
Herman S

1 reviews | Active since Apr 2022

08 May 2022, 17:18

Slow speeds and total outages.

I am based in Sophiatown, Johannesburg. I have noticed a drastic drop in my 5G (Standard package) internet speed. It is as if I am being throttled. Is there anything we need to know regarding outages and slow speeds?

0
Replies (3)
Rain
Rain's reply08 May 2022, 17:20
Official
Hi Herman 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
HS
Herman S's update08 May 2022, 17:41
Reviewer Update
In the meantime could you advise whether or not there is a connection issue we should be aware of.

HS
Herman S's update08 May 2022, 19:18
Reviewer Update
I do. I have always had my router in this exact position. I have had no problems up until today.