1 reviews | Active since Feb 2026
Slow speed, No Relpy or follow-up
No Reply or follow up from 27/03/2026 when I send Rain the list of internet speed tests, Only a stalling tactic. See previous reviews, new one because Rain stop responding.
Speed still slow, I mean slow, on 5Ghz under 10Mbps, not one day, everyday, now for more than a month. Wish I know how to load a screenshot that you can see.
Throttle line from the day I refuse to opt in Rain's expensive new offer. All they tell you, we escalate it, we send it to the team.
All they do is change my WiFi login name, Hello that does not work, take the throttle off Rain put on my line, that will solve the speed problem.
There is no problem with my setup, everything is the same as before. All devices are slow, TV box, Phones, Laptops, all of them at once, problem Rain throttle the line, how do I know, Easy, when they phone and insist I must test it while we are on the line, I suddenly get 200Mbps, hour later under 10Mbps.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
If whenever they contact you, they only want you to restart the modem, send the a list of test, it does not help, as Rain throttle the download line. you get readings like download 8Mbps, upload 35 Mbps what clearly indicate that they throttle the line.
Then they going to escalate the problem, meaning the problem is now gone, no it is not gone.
This all because I refuse to take the new expensive subscription.
Also now they increase my subscription, but the line is still throttled.
Overcharge me already for 2 months while I had half service, one of my two modems was dead and they also give us the run around for 2 months but charge full price.
I send they today again a list of the poor test results, wish I can post the list here that everybody can see the poor results on a uncapped, unlimited line.
If whenever they contact you, they only want you to restart the modem, send the a list of test, it does not help, as Rain throttle the download line. you get readings like download 8Mbps, upload 35 Mbps what clearly indicate that they throttle the line.
Then they going to escalate the problem, meaning the problem is now gone, no it is not gone.
This all because I refuse to take the new expensive subscription.
Also now they increase my subscription, but the line is still throttled.
Overcharge me already for 2 months while I had half service, one of my two modems was dead and they also give us the run around for 2 months but charge full price.
I send they today again a list of the poor test results, wish I can post the list here that everybody can see the poor results on a uncapped, unlimited line.
All that increase was the price.
All that increase was the price.