LJ
Leon J
1 reviews | Active since Mar 2021
23 Mar 2021, 19:39
Slow Internet Speed from Rain Mobile
See below for response from rain (Someone named Donne Naomi Audri Abrahams) regarding my query on slow speed. "Hi there Leon
Please note that you have been connected to a site with high volumes of traffic affecting the towers in your area. There are two other towers your are able to connect to however the towers are down.
There is no set time for when the towers will be up nor when the traffic on your current tower will decrease. We are working on the towers however this will take time. You have the option of continuing service as is or cancelling.
If there is anything else I can assist you with, please do not hesitate to contact me.
All the best and keep safe"
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Replies (1)Rain's replyOfficial
24 Mar 2021, 07:38Good morning, Leon.
I hope you are doing well today.
Please accept my apology for the inconvenience caused, if you need further assistance please communicate with us via email on your ticket.
Kind Regards
Mosa
I hope you are doing well today.
Please accept my apology for the inconvenience caused, if you need further assistance please communicate with us via email on your ticket.
Kind Regards
Mosa
Rain's reply24 Mar 2021, 07:38
Official
Good morning, Leon.
I hope you are doing well today.
Please accept my apology for the inconvenience caused, if you need further assistance please communicate with us via email on your ticket.
Kind Regards
Mosa
I hope you are doing well today.
Please accept my apology for the inconvenience caused, if you need further assistance please communicate with us via email on your ticket.
Kind Regards
Mosa
