NM
Nicholas M

1 reviews | Active since Apr 2025

02 Jan 2026, 16:04

Slow internet speed

We're still struggling with slow speeds since 9th November 2025 till today 2nd January 2026.... Especially from 7am until 00:00am when I call I'm being told that it is tower latency, but there's no progress whatsoever to resolve the matter... We only have one 5G tower at Dikgakologo primary school against more than 100 devices connected to it obviously it's not going to operate efficiently... Please upgrade your infrastructure so that everyone can happy with consistent speeds

0
Replies (4)
Rain
Rain's reply02 Jan 2026, 16:46
Official
 Hi Nicholas,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain. 
NM
Nicholas M's update02 Jan 2026, 16:48
Reviewer Update
I'll be expecting a positive response from you guys thanks 🙏
NM
Nicholas M's update03 Jan 2026, 10:29
Reviewer Update
I'm still waiting for your response
NM
Nicholas M's update09 Jan 2026, 16:57
Reviewer Update
Now it's during the week yet no one brother's to inform me or address my internet issue. I'm still struggling with slow speeds even today