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TM
Tsepo M

1 reviews | Active since Jun 2020

16 Mar 2025, 21:37

Slow Internet

It is 21:37PM barely a week after the last network interruption and there is network issues again. what is happening now?

0
Replies (6)
Rain
Rain's reply16 Mar 2025, 21:43
Official
Hi Tsepo,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
TM
Tsepo M's update18 Mar 2025, 09:19
Reviewer Update
Its been weeks of the same thing, when does it end?
TM
Tsepo M's update18 Mar 2025, 09:20
Reviewer Update
Like honestly cant your engineers make things stay fixed?
Rain
Rain's reply18 Mar 2025, 09:42
Official
Hi Tsepo,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.

Thank you.

rain.
TM
Tsepo M's update18 Mar 2025, 14:50
Reviewer Update
Hello.

Now i dont have any internet at all, experiencing a full network outage at 39 11th Road, HUAWEI router, please advise.
TM
Tsepo M's update18 Mar 2025, 14:51
Reviewer Update
And its back again, apologies