Slow Connection

This is the most pathetic internet service provider ever. Took me almost 20 minutes just to get to this website. They advertise Fast, Affordable Internet but it is far from fast connection. You pay R500 a month to almost never have connection and if you have, it takes forever just to watch half hour video or go onto Facebook etc. You submit a complaint but never get back to you. The fastest connection I can get is 0.85Mbps and I paid for a 10Mbps line