BT
Brendan T
1 reviews | Active since Nov 2012
30 Nov 2021, 08:42
Slow cancellation of 5G product.
I've cancelled my 5G product, but i am not getting contacted by the Rain staff to arrange a pick up of the device and it does not feel like the cancellation is being actioned (clicked the cancel button more than once now).
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Replies (2)BT
Brendan T's updateReviewer Update
01 Dec 2021, 08:09Hi so the device was picked up yesterday, thanks that was quick, buuuut
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
BT
Brendan T's update01 Dec 2021, 08:09
Reviewer Update
Hi so the device was picked up yesterday, thanks that was quick, buuuut
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
BT
Brendan T's updateReviewer Update
01 Dec 2021, 08:10Hi so the device was picked up yesterday, thanks that was quick, buuuut
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
BT
Brendan T's update01 Dec 2021, 08:10
Reviewer Update
Hi so the device was picked up yesterday, thanks that was quick, buuuut
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?
Why was i still billed today, i was told yesterday on the phone that i would not be billed for december. Also the product is still live on the rain website, when will it reflect as cancelled?