IH
Ivan H
1 reviews | Active since May 2018
20 Sept 2022, 12:23
slow 4g connection, difficulty cancelling contract, still bill you after cancellation
had 2 contracts, unlimited 4g and off peak 4g, speeds are very slow and cancelling the contracts is very difficult, they will continue to bill you after cancellation (they did this on both contracts) , and getting confirmation you have cancelled your contract is difficult.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
20 Sept 2022, 12:24Hi Ivan.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply20 Sept 2022, 12:24
Official
Hi Ivan.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
IH
Ivan H's updateReviewer Update
30 Sept 2022, 17:30I was quite sure I cancelled my contract ages ago with rain, but you kept billing, O.k. lets just say I give you the benefit of the doubt. I am beyond 100% certain I cancelled my R250 contract recently, I still get SMS notifications that there is going to be an increase in my rain December Account (R261) ... ... ...
IH
Ivan H's update30 Sept 2022, 17:30
Reviewer Update
I was quite sure I cancelled my contract ages ago with rain, but you kept billing, O.k. lets just say I give you the benefit of the doubt. I am beyond 100% certain I cancelled my R250 contract recently, I still get SMS notifications that there is going to be an increase in my rain December Account (R261) ... ... ...