1 reviews | Active since Aug 2016

22 Jun 2020, 16:06

SLIPPERY SLOPE CONTINUES ***

Slipping through the cracks continues

SonI received an email from Fattima advising that an agent will contact me . . . Never materialised . . .

Full of empty promises and no one got back to me. I will log a complaint everyday until my voice is heard. This is pathetic that one has to go through these lengths for Services Rendered. Its a *SIES* Moment because you just another number and not a VALUED CUSTOMER

Got a response from Facebook and was told that my parcel will be delivered today. Can I fight 8 days?? IF I COULD SWEAR ON THIS PLATFORM. I WOULD MAKE MY OPINION STRONGLY KNOWN . . . really sad . . . No one has guts to own up and tell me face to face #PATHETIC

0
Replies (3)
Rain
Rain's reply22 Jun 2020, 17:08
Official
Hi Reecce

My sincere apologies my agent France will be calling you now .

Please once again accept my apologies .

Regards 

Fattima
's update22 Jun 2020, 17:24
Reviewer Update
I DONT BELIEVE YOU ( SAVE YOUR SYMPATHY) . . . EASY TO RESPOND VIA EMAIL NO ONE CAN RESPOND WITH A DEFINITE ANSWER
's update23 Jun 2020, 17:21
Reviewer Update
Slippery slope part3

So true to my word, Im here again explaining how my simcard has not been delivered. It took Rain 4 days to deliver my card to Ram. Fattima and France advised that they were going to follow up with the company and send me feedback. I sent an email to France at 10am this morning and he never got back to me.

My question is : Why must I fight for people to do their job? Clearly there's a lack in this department.

All I get is empty promises. I cant deal anymore. Please can this matter be escalated to a higher person. I hope someone else can help me . . .