Simcard Activation

It has been over 3 weeks waiting to be helped in terms of activating the sim card and they have already billed me the R479 upfront.the helping desk support is super horrible.i texted them on twitter and they say DM us your details but there's no response.when they finally respond is only one word answers and no solution gets to be reached.it turns into an unnecessary dialogue instead of them having to call me and we resolve it. Suprisingly their call center agents are not working from home,when you try to call it says due to covid they are unreachable.so disappointing.

#RainHelpDesk Sucks for days