A0
Agent 007
1 reviews | Active since Aug 2025
14 Feb 2026, 08:34
Sim replacement
I lost my Sim card and have been requesting call backs to get a replacement however they only call you back when you inquire about a product for purchase but Zero customer service
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
14 Feb 2026, 09:06Hi Agent
We’re truly sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We will be in touch to further assist.
Regards,
rain.
We’re truly sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Feb 2026, 09:06
Official
Hi Agent
We’re truly sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We will be in touch to further assist.
Regards,
rain.
We’re truly sorry to hear about your experience. This is certainly not the level of service we aim to provide.
We will be in touch to further assist.
Regards,
rain.
A0
Agent 007's updateReviewer Update
14 Feb 2026, 09:22Well done I was called back within a few minutes after my review Sim replacements have been requested let's see how it goes goes but it did not have to take this long or for me to reach this point but none the less that's the only issue I have with Rain network issues are Zero
A0
Agent 007's update14 Feb 2026, 09:22
Reviewer Update
Well done I was called back within a few minutes after my review Sim replacements have been requested let's see how it goes goes but it did not have to take this long or for me to reach this point but none the less that's the only issue I have with Rain network issues are Zero