Sim Card not Activated 9 Days later.

I orderd a 5G package and it was deliverd on the 01 February 2021 at around 3pm and they scanned my ID/Proof Of Res and a RICA process but sim card has not been activated. I called everyday and got different stories and all agent said they have escalated the matter and all convinced me it will be done in 24hrs time and till this day Its still not active. I call atleast 10times a day and also send quiries through their custmore support and no one can help me. I have to buy Data daily of R200 so that I can work while I paid for their service. The last reference I have is *** and even when I ask feedback on the matter and I still get same lame reason that it will be done within 24hrs...i means it's 9 Days later still no help or solution.