MZ
Musa Z

1 reviews | Active since Mar 2021

30 Mar 2021, 12:45

SIM Cancelation

From my understanding Rain ISP charges you the complete SIM fee to start with when doing initial registration (fee: for registration to be to be successful) then you can start using their network, but now I am cancelling one of my SIM cards before the month ends and before billing but they still want to charge me for this month that I have already paid for IN ADVANCE!!! OR AM I MISSING SOMETHING?

0
Replies (1)
Rain
Rain's reply30 Mar 2021, 13:03
Official
Good afternoon, Musa.

I hope you are doing well today.

Kindly accept my apology for the inconvenience, I have sent your ticket to the billing team for further assistance.

Kind Regards 
Mosa