Signing up with Rain was a disaster.

signing up with Rain was a disaster.

I have 2 accounts with Rain network, and have been struggling with connectivity, it was coming on and of every 10 minutes since the 14th July, logged a call with their support team on the 15th July to assist (Request #***), they never responded. logged another call on the 22nd with the same issue but this time their network couldn't stay on for a mere 5 minutes (Request #***) out of frustration as my business was on the 4th Aug logged another (#***) still no response.

On the the 14th it was off till today the 17th, try to log a call with their "support" the functionality to do that has been taken away. i am now with no access to internet on both accounts and since working from home it has affected my business, but come month end their deduction will go off for services they did not provide.

Rain has no service at all, when you call their number, the hide behind Covid 19, saying they don't take calls nor have chart facility due to Covid 19. lame excuse. the don't even deserve 1 star rating I gave them. not even responding to facebook inbox.