LB
Luzanne B
1 reviews | Active since Nov 2019
17 Apr 2021, 11:13
Signal of rain sucks!!!PATHETIC
The service given to me by Rain is PATHETIC!!!The signal is so bad I have to sit on my roof to get 1 bar!!!Please don't ask me if I have done all troubleshooting I'm sick of doing the same ****!!I want a refund for all the months I've paid and have had 0 signal.I won't even go on I can't even do a speed test because the signal SUCKS!!!!!RAIN sort you'll **** out!!!I have no option because we don't have fibre so I'm forced to use this **** network provider...
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Replies (1)
Rain's replyOfficial
17 Apr 2021, 11:32Good morning, Luzanne.
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Rain's reply17 Apr 2021, 11:32
Official
Good morning, Luzanne.
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain