MS
Madelyn S

1 reviews | Active since Nov 2024

14 Feb 2026, 13:36

Signal

Here we go again, it's weekend with lots of sport and no signal once again? And if you phone to the call centre oh they will get a technician to help, sorry for the inconvenience.... Really is there no technical support over weekends???? This is soooo frustrating. And then they still tell you at the Call centre sooo sorry to hear that you are struggling with signal... That is the service what Rain give their clients. We'll done rain....

0
Replies (4)
Rain
Rain's reply14 Feb 2026, 14:39
Official
Hi Madelyn

Thank you for bringing this to our attention. We're sorry to hear about your experience.

We’re currently looking into your query.

Regards,
rain
MS
Madelyn S's update14 Feb 2026, 16:07
Reviewer Update
Nope done that, and it shows still 5G but when I do a speed test it keeps Ons saying check connectivity with no signal
MS
Madelyn S's update14 Feb 2026, 16:50
Reviewer Update
Please I need to get my work done as I need my WiFi signal to be sorted PLEASE
MS
Madelyn S's update14 Feb 2026, 17:21
Reviewer Update
Still awaiting for some technical support PLEASE