Sickeningly disgusted and gatvol

Never in my life have I ever experienced such negligible, never minded and 'we just don't give a F@#&' customer service. A month or so ago I Iogged a complaint about how extremely pathetic their network speeds had become (200-500kbps from dawn until midnight) and I'm still waiting for a response. Then a week ago I bought a new wifi router (third one this year, after fury and frustration over the network speeds caused me to smash the other 2 against the wall) and damaged the rain sim card when removing it from my phone so that I could insert it into the router. Long story short, the last time I received a mail from them was 6 days ago and those past days I've been dropping mail after request after mail after request, all to no avail and wasting my time and patience. I am shocked at just how disrespectful and numb Rain is towards their paying customers,offering no decent reason or any form of apology to customers as to what the hell is going on. But hey... I suppose having our bank account details and waiting debit orders are all that they need to be content and happy.