1 reviews | Active since Jun 2016
Sick and tired of unprofessional companies
Hello Peter, I’m sick and tired of being harassed by Rain. I paid all the outstanding amounts through their appoint collections called NuDebt and they send my an email that my account is closed at NuDebt because I paid full amount. Now few days ago Rain send me an sms that I need to pay the outstanding amount or else they will suspend the services. Whereas I told them I paid everything and I want them to cancel their services because I don’t need Rain anymore I have Vodacom Fibre at home. And the time I was paying them I was not even using their Sim Card Data but they keep on billing me putting my profile on bad credit. I told the last agent I spoke with i want them to cancel the services because the debt is paid up. And I was told that they will give me the credit and I insisted that I don’t want any credit I want this SIM card to be deactivated because I was no longer using it so now I’m surprised why I being billed for something I didn’t using so a long time. Please Hello Peter step in and tell them to stop harassing me with messages and email I owe them nothing.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
