LK
Lachene K
1 reviews | Active since Oct 2022
03 Apr 2023, 12:55
Sick and tired of rain
I'm really disappointed in rain about 2 weeks back I wrote a review on rain about my wifi that has been off since the 12 March 2023 and rain billing me on the 15th for a wifi that has been out of service... Since the review my wifi has been off up until now I have requested to cancel it multiple times because of the wifi being off... Now I'm seeing they charging me a R255 for what wifi that I did not use the whole time since the 12th...its not like they didn't charge me the 15th a full R529 now they want money again from me that's not happening.. Your service is bad and your network!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
03 Apr 2023, 13:04Hi Lachene
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply03 Apr 2023, 13:04
Official
Hi Lachene
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
LK
Lachene K's updateReviewer Update
03 Apr 2023, 13:15The same things was said in the last email.. What I should do with the router I'm not interested anymore that's why I requested for the router to be cancelled multiple times... The amount I'm paying is way to much for a router to even give me so much problems... There are way other cheaper and good wifi networks available somewhere else.. So please clear my name and your bill of R255 and request for a pick up of your router please
LK
Lachene K's update03 Apr 2023, 13:15
Reviewer Update
The same things was said in the last email.. What I should do with the router I'm not interested anymore that's why I requested for the router to be cancelled multiple times... The amount I'm paying is way to much for a router to even give me so much problems... There are way other cheaper and good wifi networks available somewhere else.. So please clear my name and your bill of R255 and request for a pick up of your router please
LK
Lachene K's updateReviewer Update
03 Apr 2023, 14:32If said multiple times I want it cancelled immediately. And I won't pay that R255 because I have not used your wifi
LK
Lachene K's update03 Apr 2023, 14:32
Reviewer Update
If said multiple times I want it cancelled immediately. And I won't pay that R255 because I have not used your wifi