Sick and tired

I started using Rain WiFi since last year November 2022 and ever since then I have never had a good experience with their connectivity one would go all day with no connection, but month to month they don't forget deducting money from ones account. I am so frustrated the entire day my family and I have not used any WiFi as there's no 'signal' and if you call them it's their excuse was in my area there's maintenance that's taking place with the 5G tower up until now. Am I the only one struggling with this company can someone please recommend me to a much better service?