HM
Helen McGregor-Langley

1 reviews | Active since Feb 2017

05 Nov 2022, 20:24

*** - shoddy customer service from Rain

Absolutely disgusted at the poor customer service received from Rain. I cancelled my contract with Rain in October as I relocated*** and was assured November's debit Order would not go off - it did. After over a week of phonecalls and emails I am STILL waiting for someone to contact me or a call to be answered at least - you are just left on hold until call drops.

I highly recommend other service providers are considered before Rain for anyone looking for connectivity

0
Replies (1)
Rain
Rain's reply06 Nov 2022, 08:08
Official
Hi Helen.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.