Shocking Service from RAIN and their Courier Service CCD.

What a totally shocking experience after placing the order for their top-of-the-line 5G service. The sales lady Kelly was excellent, but once delivery was due the wheels fell off with their couriers CCD and with Rain Support, neither of whom made any attempt to solve the problems that I tediously explained to numerous different people in both organisations. As I sit here now I have a smart looking ZTE router set up on my desk with a red light showing that it is not connected to the internet in spite of having the SIM RICA'd.

They say you must just be patient and wait, all I can think is that maybe they also service Eskom and that would explain why we have no lights.

I will update this report if I ever get connectivity? Kim