LZ
Lawrie Z

1 reviews | Active since Aug 2022

18 Jan 2025, 14:47

Shocking service delivery from ISP Rain

Rain ***. 101 5G I am bitterly disappointed in receiving no help from Rain who is all talk and no action. I cannot access s Password which they are requesting to activate my WiFi on my phone. This has never ever been supp**** to me. Despite numerous messages and phone calls the only message I received is HELP IS ON THE WAY. No help has arrived for days now. I am so upset that I want to cancel the Contract and go to another ISP. I am going to advise everyone on all Social Media Platforms of the shocking service from Rain. This is going to cost them dearly.

0
Replies (3)
Rain
Rain's reply18 Jan 2025, 15:32
Official
Hi Lawrie Z

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
LZ
Lawrie Z's update18 Jan 2025, 16:04
Reviewer Update
Good gracious Rain has responded and the problem has been resolved. Thank you Rain 👍🙏🏻
Rain
Rain's reply18 Jan 2025, 17:09
Official
Hi

It is always a pleasure to be of assistance.

Regards,
rain.