TW
Tamika W

1 reviews | Active since Sept 2020

21 Apr 2022, 13:52

SHOCKING SERVICE/ DELAY

SHOCKING SERVICE!!

I ORDERED A HOME BASIC UNCAPPED PLAN ON THE 11TH APRIL 2022 AND I AM STILL WAITING...ALMOST 10 DAYS

THE FEE WAS ALREADY TAKEN OFF MY ACCOUNT AND IM STILL WAITING - DISGUSTING!!

NO NEWS, FEEDBACK OR ANY SIGN OF DELIVERY OF THE SIM/ROUTER PLEASE ASSIST ASAP OR I WILL BE CANCELLING AND EXPECTING A REFUND.

I HAVE PHONED THEM MANY TIMES AND NO ONE IS RELIABLE. I HAVE NEVER USED RAIN BEFORE AND THIS FIRST IMPRESSION IS NOT A GOOD ONE

MY PATIENCE HAS RUN OUT!!

0
Replies (1)
Rain
Rain's reply21 Apr 2022, 13:59
Official
Hi Tamika 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap.

 Thank you, rain.