TW
Tamika W
1 reviews | Active since Sept 2020
21 Apr 2022, 13:52
SHOCKING SERVICE/ DELAY
SHOCKING SERVICE!!
I ORDERED A HOME BASIC UNCAPPED PLAN ON THE 11TH APRIL 2022 AND I AM STILL WAITING...ALMOST 10 DAYS
THE FEE WAS ALREADY TAKEN OFF MY ACCOUNT AND IM STILL WAITING - DISGUSTING!!
NO NEWS, FEEDBACK OR ANY SIGN OF DELIVERY OF THE SIM/ROUTER PLEASE ASSIST ASAP OR I WILL BE CANCELLING AND EXPECTING A REFUND.
I HAVE PHONED THEM MANY TIMES AND NO ONE IS RELIABLE. I HAVE NEVER USED RAIN BEFORE AND THIS FIRST IMPRESSION IS NOT A GOOD ONE
MY PATIENCE HAS RUN OUT!!
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
21 Apr 2022, 13:59Hi Tamika
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply21 Apr 2022, 13:59
Official
Hi Tamika
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
