kN
keith N

1 reviews | Active since Jan 2017

29 Jan 2025, 08:25

Shocking service

No internet connection and although lodging many complaints, still not fixed. Ser vice from Rain is shocking

0
Replies (5)
Rain
Rain's reply29 Jan 2025, 08:31
Official
Hi keith

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
kN
keith N's update29 Jan 2025, 09:50
Reviewer Update
The issue with this is that the router is about 7m high fastened on a double pole.
kN
keith N's update29 Jan 2025, 09:57
Reviewer Update
Tina, call to discuss as the password is being accepted
Rain
Rain's reply29 Jan 2025, 10:56
Official
Hi Keith

Thank you for taking our call, please kindly send the error messages to ***

Regards,
rain.
kN
keith N's update29 Jan 2025, 11:00
Reviewer Update
  • To where *********