KF
Kara F
1 reviews | Active since Jul 2018
10 Oct 2022, 12:48
Shocking service
Rain has absolutely no customer service. Waiting a week and no one has contacted me on a R10221.00 bill when I am on a fixed package of R479 a month. Pathetic that is why I have now cancelled
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
10 Oct 2022, 13:04Hi Kara
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply10 Oct 2022, 13:04
Official
Hi Kara
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
KF
Kara F's updateReviewer Update
15 Oct 2022, 15:56The R10221 is on my profile now to be debited on the 25th November. Of infinity gigs used. How does that happen when you are on a R470 package????
KF
Kara F's update15 Oct 2022, 15:56
Reviewer Update
The R10221 is on my profile now to be debited on the 25th November. Of infinity gigs used. How does that happen when you are on a R470 package????
KF
Kara F's updateReviewer Update
15 Oct 2022, 16:09Sent email now of the screen shot of my profile
KF
Kara F's update15 Oct 2022, 16:09
Reviewer Update
Sent email now of the screen shot of my profile
KF
Kara F's updateReviewer Update
15 Oct 2022, 16:23So you have received my email??
KF
Kara F's update15 Oct 2022, 16:23
Reviewer Update
So you have received my email??
KF
Kara F's updateReviewer Update
17 Oct 2022, 10:38Must I email it? Where can i send it to. As I am not pulling that info on this platform
KF
Kara F's update17 Oct 2022, 10:38
Reviewer Update
Must I email it? Where can i send it to. As I am not pulling that info on this platform