Shattered rain the101 screen

Item: Rain
Rating: 1
Author: Moipone P

I'm extremely disappointed, my 101 router's screen is shattered, I've been trying to communicate. I got a call once and I was told that they need to escalate it to managers, that was a month ago, til today. Customer service is essentially non existent.

Helpful (0)

Replies (2)

Rain's replyOfficial

23 Mar 2025, 15:24

Hi Moipone P,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.

Rain's reply23 Mar 2025, 15:24

Official

Hi Moipone P,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.

Moipone P's updateReviewer Update

23 Mar 2025, 15:44

Good day,

Thank you for your haste response to the matter. Kindly call the same numbers tomorrow, around 12pm. I'm currently tied up with some urgent stuff.

Thanks.

Moipone P's update23 Mar 2025, 15:44

Reviewer Update

Good day,

Thank you for your haste response to the matter. Kindly call the same numbers tomorrow, around 12pm. I'm currently tied up with some urgent stuff.

Thanks.