BM
Boitumelo M
1 reviews | Active since Apr 2023
26 Aug 2025, 05:58
Services still not restored even after making payments!
I have made numerous payments after my services were disconnected, they claim that my payment was misallocated. I've called their call center and also their Rain chat which is totally useless. Should have cancelled my subscription and found another service provider!!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
26 Aug 2025, 08:47Hi Boitumelo,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply26 Aug 2025, 08:47
Official
Hi Boitumelo,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
BM
Boitumelo M's updateReviewer Update
26 Aug 2025, 09:01I would like a prompt solution as I have been made to pay o er and over again and my services have not been restored since yesterday, this is unacceptable.
BM
Boitumelo M's update26 Aug 2025, 09:01
Reviewer Update
I would like a prompt solution as I have been made to pay o er and over again and my services have not been restored since yesterday, this is unacceptable.
BM
Boitumelo M's updateReviewer Update
26 Aug 2025, 10:13Hi, it is.
BM
Boitumelo M's update26 Aug 2025, 10:13
Reviewer Update
Hi, it is.
Rain's replyOfficial
26 Aug 2025, 10:54Hi Boitumelo
Thank you for the prompt response, we are glad we could assist
Regards
Rain
Thank you for the prompt response, we are glad we could assist
Regards
Rain
Rain's reply26 Aug 2025, 10:54
Official
Hi Boitumelo
Thank you for the prompt response, we are glad we could assist
Regards
Rain
Thank you for the prompt response, we are glad we could assist
Regards
Rain
BM
Boitumelo M's updateReviewer Update
09 Sept 2025, 16:08Good day, I'm back yet again. This time I was promised that my refund was processed on the 26th of August and yet I haven't received my money, I call the call center and it's another game of going back and forth. Can I have my refund please.
BM
Boitumelo M's update09 Sept 2025, 16:08
Reviewer Update
Good day, I'm back yet again. This time I was promised that my refund was processed on the 26th of August and yet I haven't received my money, I call the call center and it's another game of going back and forth. Can I have my refund please.