1 reviews | Active since Jul 2013
Services cancelled with Rain, Rain *****s money from my account
I terminated my Rain subscription in last month in June. I notified them in my profile with them that I didn't need their services going forward. They deactivated their sim cards on the 16th of June and I was happy with that. That's what I requested from them, termination of their service. The company has gone on to debit my account now in July, I do not know for what reason as i had terminated their services and got disconnected on the 16th of June. I demand my money back, this is a trait of a *****. Rain has no right to debit my account for services not rendered. I advise current customers to be on a look out for this. In fact, change your account details to avoid money being ****** from your account by the ******* at Rain. I have consulted my back to reverse those transactions with immediate effect. This has caused resulted in inconvenience. If anyone is considering Rain services, reconsider. This supplier is a ***** and will not honor your request for a disconnection. When a supplier debits money from your account without your approval, that is theft. I am taking steps on this and will go legal if I have to.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
