Services

Very bad customer service, so first of thanks to their delivery partner my router was delivered late so they sai that they are only going to charge me for the days that i used,so on the 1st of may my payment went down and the day after they are trying to deduct another amout wich they say my account is in arrears, so today i contacted them to try and sort it out, so the first agent said that is at fault of the bank and i should contact them, so i did and the bank says everything is right on their side, so i contacted a second agent eventually after 16 minutes they decide to take the call, explained the situation to him and he said i should please stay on the line because he will have to check with the billing department, so i held the line for about 2 min then the phone was put down. So now i am still at squer one with no awnsers and a cut internet connection